Shipping Policy

Thank you for shopping with Sophie Mo's Jewelry! We are honored to create and ship faith-inspired pieces to customers across the country.

Processing Times

Orders are typically processed within 2–5 business days. During new launches, sales, holidays, or high-volume periods, processing times may be extended.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on the shipping method selected and destination.

Estimated delivery times begin once your order has been shipped and may vary depending on carrier delays, weather conditions, holidays, or other circumstances outside of our control.

Domestic Shipping

We currently ship throughout the United States.

Delivery times are estimates only and are not guaranteed.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update within the carrier's system.

Lost, Stolen, or Delayed Packages

Sophie Mo's Jewelry is not responsible for packages that are lost, stolen, delayed, misdelivered, or marked as delivered by the shipping carrier.

If your package is lost or delayed, we recommend contacting the carrier directly to file a claim or locate your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered and the package is returned to us, the customer will be responsible for any additional shipping fees required to resend the order.